Privacy Policy
Privacy Policy
Privacy Policy - Kushwaha Trading Co.
Last updated: 2 June 2026
Your Privacy Matters to Us
Hello! At Kushwaha Trading Co., we believe your privacy is sacred. When you shop with us, sign up for updates, or reach out to our team, you’re trusting us with your information. This policy explains exactly what we collect, why we need it, and how we keep it safe. We keep things simple, no corporate jargon, just straightforward talk.
What Information We Collect
When you visit our website or place an order, we collect information in a few ways. If you make a purchase, we need your name, email address, phone number, and shipping address so we can get your beautiful artificial flowers to you. When you create an account, we store your login details and order history so you can easily check past purchases and reorder your favorites.
We also automatically collect some technical information when you browse our site. This includes your IP address, what browser you’re using, which pages you visit, and how long you spend looking at products. This helps us understand what’s popular and what isn’t working well, so we can improve your experience.
If you leave a product review or comment, we’ll have that information too. And if you sign up for our email newsletter, we keep your email on file so we can send you updates about new products, seasonal collections, and the occasional discount.
How We Use Your Information
Your order information goes directly to our fulfillment team and to PayU, our payment processor, so we can securely process your purchase and ship it to you. We never share your payment details with anyone else. PayU handles all that with industry-standard encryption.
Your email goes to our team if you contact us with a question, and we use it to send you order confirmations and shipping updates. If you’ve opted into our newsletter, we’ll send you product recommendations and special offers. Don’t want those emails anymore? Every email has an unsubscribe link, no questions asked.
We use the technical information we collect (like how you navigate the site and what you’re interested in) to make the website faster and easier to use. We also use it to track which products are trending and which need better descriptions or photos. Google Analytics helps us see these patterns, but we can’t identify you personally from this data.
If you submit a form on our website, including our contact form or bulk order inquiry, we use that information to get back to you and help with your request. We keep these messages so we have a record of what you asked and what we discussed.
Who We Share Your Information With
We don’t sell your information to anyone. Period. Here’s who actually has access to your data and why:
Payment processing: PayU handles your credit card and UPI payment information. They’re required to keep this secure under PCI-DSS standards, which are strict international security rules.
Shipping partners: Once you order, your shipping address and phone number go to our logistics partners so they can deliver your package. They only use this to get your order to you.
Our team: Your name, email, and order history are available to our customer service team so they can help you if you have questions about your order.
Analytics services: Google Analytics gets anonymized information about how you browse our site, but they can’t see who you are or what you bought.
Legal requirements: If we’re required by law or a court order to share your information, we’ll do so. We’ll let you know if this happens, unless the law prevents us from telling you.
We don’t share your information with third-party marketers or advertisers.
How We Protect Your Data
We use HTTPS encryption on our website, which means any information you send us (like passwords or payment details) is scrambled in transit. Our hosting is secure, and we regularly update our security measures to stay ahead of threats.
That said, no system is 100% hack-proof. If we discover a breach, we’ll notify you right away so you can take steps to protect yourself. We don’t keep payment information on our servers — PayU does, and they’re certified as secure by major credit card companies.
Cookies and Tracking
When you visit our website, we use cookies (tiny text files that sit on your device) to remember you and make your shopping experience smoother. For example, cookies let us keep items in your cart between visits and remember your login so you don’t have to enter your password every time.
We also use cookies for analytics (to understand which pages are popular) and for basic site functionality (like language preferences). Some cookies are essential; the site won’t work properly without them. Others are optional, like marketing cookies that help us show you relevant ads when you’re elsewhere on the web.
You can disable cookies in your browser settings, but some features might not work as well if you do. We’re honest about it: the shopping experience will be slower without them.
Your Rights
You have the right to ask what information we have about you. You can request to see it, correct it if it’s wrong, or ask us to delete it (with some exceptions for things we need to keep for legal or accounting reasons).
To exercise any of these rights, just email us at info@ktcsajawat.com with “Privacy Request” in the subject line. We’ll get back to you within 10 business days.
You can also unsubscribe from marketing emails anytime by clicking the link in any email we send you.
Children's Privacy
Our website is for adults. We don’t knowingly collect information from anyone under 13. If we find out a child has given us their information, we’ll delete it right away. If you’re a parent and you’re concerned, please contact us.
Changes to This Policy
We might update this policy from time to time as our business evolves or laws change. When we make important changes, we’ll let you know by updating the date at the top and sending you a notice if you’re on our email list. Keep checking back if you want to stay current.
Questions? Let's Talk
If you have any questions about how we handle your data or concerns about your privacy, we’d love to hear from you. Seriously, we’re not scary, we’re just a team of flower enthusiasts trying to deliver beautiful decor to your home.
Email: info@ktcsajawat.com
Phone: +91 70444 73073
Address: 493/B/68 G.T. Road(S), Shibpur, Howrah — 711102, West Bengal, India
Thank you for trusting Kushwaha Trading Co. with your information. We take that trust seriously.